Saturday, July 2, 2016

Retaining the Higher Education IT Workforce - Jeffrey Pomerantz, EDUCAUSE Review

According to one estimate, the median cost of employee turnover is 21 percent of the employee's annual salary3; another estimate puts this even higher, at 50–60 percent.4 Furthermore, the higher the level of specialized training a job requires, the higher the turnover costs. Many information technology–related positions require substantial specialized training. Losing employees imposes a significant cost on IT operations, which is especially problematic in higher education, where budgets continue to shrink or remain flat. The hiring and retention of an IT workforce appeared on the EDUCAUSE list of Top 10 issues in IT the first time that list was compiled in 2000, and it has consistently appeared in the top five issues for the past five years.

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