Wednesday, November 6, 2019

Building operational excellence in higher education - Suhrid Gajendragadkar, Duwain Pinder, Ted Rounsaville, and Jason Wright; McKinsey

When colleges and universities think about building academic enterprises for the 21st century, they often overlook one of the most critical aspects: the back-office structures needed to run complex organizations. By failing to modernize and streamline administrative functions (including HR, finance, and facilities), universities put themselves at a serious disadvantage, making it harder to fulfill their academic missions.
https://www.mckinsey.com/industries/social-sector/our-insights/building-operational-excellence-in-higher-education

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