In the past several weeks, colleges nationwide have been preoccupied shifting classes and exams online, which for many meant spending time and money to create a robust enough digital infrastructure to support an influx of students.
As students and instructors adjust to remote learning for the immediate future, administrators are turning to a new challenge: shielding their institutions' finances while addressing students' demand for refunds of room, board and other fees.
https://www.educationdive.com/news/colleges-move-to-refund-student-fees-but-can-their-budgets-take-the-hit/575224/